Terms & Conditions
To become and remain a accountholder, you must:
(a) apply and be accepted for Membership;
(b) correctly complete the information requested on the 'Create an Account' page and;
(c) Have an active, permanent email address so as to receive, among other things invitations, special offers, regular newsletters; and
There is no limit to the number of members. Bilingual may accept or reject an application to become a member at Bilingual's absolute discretion and without giving reasons. If your application for an account is unsuccessful for any reason whatsoever, you may reapply for account at any time.
An account is not transferable.
By opening an account you agree that you have consented to receive emails from Bilingual in connection with this website, including (but not limited to) emails inviting you to participate in special offers and emails attaching the Bilingual newsletter.
We accept all major credit cards through our online payment service, paypal.com, a free and secure payment method. Please refer to PayPal for their terms and conditions. We also accept direct deposit via Electronic Funds Transfer and cheque payments for local orders within Australia.
All Cheques must be addressed to Bilingual Design and include an order reference for processing purposes.
Electronic Funds Transfer can be sent to the below account
BSB : 923 -100
Acct No : 60303027
The address for Cheque payments is
PO Box 1168
Leichhardt NSW, 2040 Australia
All product and shipping prices quoted on the website are in Australian Dollars (AUD). All transactions are to be completed in AUD. Some credit providers may charge additional fees, please contact your credit provider for more information. This is particularly important for overseas purchases as correspondent bank charges and currency conversion fees will most likely apply.
GST & TAXES
All purchases delivered to an Australian postcode incur the standard Government Goods and Service Tax (GST). All prices quoted on this website include GST. Purchases shipped to an International address are exempt from Australian taxes. The prices listed do not include any overseas duties, customs or import charges which may apply. Any additional International charges will be at the expense of "you" the purchaser and will not be covered by Bilingual.
Please note that to comply with Australian export regulations; we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise".
THE BILINGUAL "LOVE IT OR SWAP IT GUARANTEE"
Buy any Bilingual piece for yourself or anyone else & if you're not satisfied, then return your purchase in new condition within 14 days to Bilingual via registered post or at any design event. This is valid for all Bilingual Products except custom works, wedding bands & accessories. *Our Guarantee also applies to all international orders with return shipping passed on at cost.
BILINGUAL "CLUB LOYALTY "
To join the bilingual loyality club a user must register for the bilingual mailing list during your first online order. Bilingual loyalty club members are entitled to a 10% discount on jewellery purchases over $120. This offer is valid for all Bilingual Products except custom works, wedding bands & Family Trees. Any shipping charges are excluded from the discounted rate and cannot be used in conjunction with any other offer.
Polishing Service: Bilingual loyalty club members are entitled to an annual complimentary polishing service on their Bilingual pieces. Members are responsible for delivering their piece to Bilingual Design. Bilingual Design will return all pieces to the member via standard parcel post and will exercise the upmost care but cannot be held responsible for any damage &/or loss for parcels in transit to & from Bilingual.
Privy Exclusive offers : Bilingual Loyalty club members will also receive quarterly emails with exclusive giveaways.